About Bank Dhofar Rustaq
Bank Dhofar Rustaq right now has a cross country organization of 70 branches and 1 Corporate focus ( 61 parts of Bank Dhofar Rustaq and 10 Branches of Maisarah Islamic Banking administrations) and 120 ATMs and 59 CDMs and 15 FFMs across the length and broadness of the Sultanate.
As one of the quickest developing monetary administrations foundation in the Sultanate, we offer Corporate banking, Consumer banking, Treasury and Project Finance administrations – intended to meet the assorted requirements of customers, little and medium size organizations and mid-market organizations in the district.
The bank, at that point known as Bank Dhofar Rustaq al Omani al Fransi, was consolidated in January 1990 and started tasks with two branches, one in Muscat and the other in Salalah.
1992 – The Bank bought the resources and liabilities of Bank of Credit and Commerce International (BCCI) from the Central Bank of Oman, consequently growing its organization.
1999 – another Head place of business was initiated in the Commercial Business District denoting the bank’s tenth commemoration.
2000 – The bank bought 16 Commercial Bank offices, which enlarged the bank’s organization to 43 branches and 55 ATMs.
2002 – Merger of Bank Dhofar Rustaq al Omani al Fransi and Majan International Bank.
2003 – The Bank in the wake of acquiring all administrative and authoritative endorsements abbreviated its name to Bank Dhofar.
2013 – Launch of Maisarah Islamic Banking Services
As Oman’s second-biggest bank (by market esteem), Bank Dhofar has procured the standing of a monetary foundation with a solid obligation to consistency and development. Notwithstanding the regular financial items and administrations the bank offers a few electronic financial administrations, for example, Internet banking, Phone Banking, SMS banking, money store and installment machines.
With resources worth over RO 4.21 billion, Bank Dhofar Rustaq is one of the quickest developing Banks in the Sultanate of Oman, with a solid presence in Corporate Banking, Consumer Banking, Treasury and Project Finance. The branch network has arrived at 71 with a broad ATM network traversing the country. Bank Dhofar Rustaq has a standing of responsibility, prescience and strong development.
Obligation to Our Customers
Our Commitment depends on the Bank’s Values and is essential for what we do and convey to our outer visitors. Our point is to impart trust and certainty and thus we endeavor towards;
Straightforwardness, making it an every day propensity to be open, clear, proficient and conscious in the messages we convey. Our activities are lined up with our expectation, to empower those we contact with the capacity to settle on their most ideal decisions. Continuously.
Advancement: We are normally inquisitive. Our tireless quest for conveying the motivating methods we regard yesterday, gain from today and look to tomorrow. Our ability to change knows no restriction
Administration Excellence: We take possession for conveying administration second to none to our, clients, accomplices, partners and networks. In the event that we haven’t foreseen what you need, interface us to it and see what occurs
Code of Ethics and Fair Practices
Secrecy of Information
Secrecy is a fundamental prerequisite of the Bank’s business. Thusly, data that workers go over routinely throughout business should be dealt with fittingly, and not uncovered to unapproved people or substances. We treat Guest data with the most significant level of mystery and prudence.
Legit and Ethical Conduct consistently
Our characteristic culture forces us to bargain truly, morally and decently with both our visitors and rivals. Whatever we do and uncover is rarely deceptive, beguiling or false. We maintain this quality and never exploit anybody through control, maltreatment of advantaged data or some other uncalled for managing practice.
Exactness of Records and Reports
It is imperative to the Bank that our representatives sincerely and precisely report all deals and never cover, distort or shroud information that might be of adverse nature to the Bank or our visitors.
Revealing and Compliance Procedures
Having a solid informant strategy, we enable the obligation to pose inquiries, look for direction, report speculated infringement and express concerns with respect to consistence. Any worker, who knows or accepts that some other worker or agent of the Bank has drawn in or is participating in lead that disregards pertinent law quickly makes a move to report the equivalent. We are focused on sharing high-caliber and precise information both inside and remotely, guaranteeing that no applicable data is excluded.
Proactive critical thinking and direction
At Bank Dhofar Rustaq we strive to guarantee that you get the most proper counsel and direction to settle on better choices. We foresee a need and help make the occasion. In addition to the fact that we work towards giving a sensible Realtime appraisal to your necessities yet additionally guarantee that we convey the direction with ability and in a way that suits your present prerequisites
Regard for Others
Visitors can detect the Omani Hospitality from the second they enter through our entryways. We treat everybody with prevalent regard and guarantee that every one of our Guests get the consideration and treatment they merit. Every one of our Guests are significant and that is the reason we are focused on treating individuals similarly and reasonably be it with our inner staff or our visitors.
Mindful and Reliable
We generally seek after greatness in everything we do and continually attempt to expand our feeling of thoughtfulness regarding our visitors in the most inventive methods conceivable and the briefest and lean spans. All Bank Employees have an obligation to really focus on their associations with Guests, acting genuinely and endeavoring to accomplish the most elevated level of value, polished methodology and long haul trust.
We accept that free rivalry is the most ideal approach to advance a serious, reasonable and sound business climate. We act with honesty and advance a business climate that is liberated from misrepresentation and control. Our qualities offer priority to our inclination and encourage a profound longing to inside test the current conveyance and administration guidelines.